We’re Here to Keep You Moving

Our support team is dedicated to helping you get the most from GEO.works — from onboarding and training to ongoing issue resolution. Every request is handled with care, traceability, and full visibility, so your operations never slow down.

Onboarding & Tutorials

We make onboarding simple with step-by-step tools, live tutorials, and guided setup sessions — helping your team get productive from day one.

Continuous Monitoring

Our UK-based support team monitors all incoming requests throughout the day to ensure nothing slips through the cracks.

Fast Response & Resolution

Most requests are resolved within a single business day. We respond promptly with clear, practical answers — no waiting, no complexity.

Traceability & Accountability

Every support request is fully traceable, prioritised, and owned until resolved — giving you complete visibility and confidence at every step.

Need a hand with GEO.works?

Our support team is here to help with system setup, form updates, and configuration changes. Registered users can raise a request or contact our helpdesk directly for personalised assistance.

Contact Support Team